JobVega (“JobVega,” “we,” “us”) reads new job postings and grades them against your résumé, so you see the roles that fit you. This policy explains what we collect, how we use it, who helps us process it, and your choices. It covers jobvega.com, the JobVega app, our waitlist and our emails.
The short version
- We use your résumé to grade jobs for you and to train and improve the models that power JobVega. Those models are used only for JobVega.
- We never sell your information, and we never give your résumé to advertisers. We never share your résumé with employers or recruiters unless you explicitly ask us to.
- Our AI providers process your data only to produce your results, under business terms that do not allow them to train their own models on it.
- If you connect an AI app or other service to your account, it receives the information it requests and you allow, and its provider handles that under its own terms.
- You can delete your account at any time. Your data is then deleted within 30 days, including from our training data; models already trained are replaced over time.
- JobVega is for adults (18+) in the United States who are looking for jobs.
Information we collect
We collect what you give us, what we create from it, and some technical data from your visits.
- Account information: name, email address and sign-in details, including what a sign-in provider such as Google shares with us.
- Your résumé: the file you upload and everything in it, such as contact details, work history, education, skills and links.
- Preferences: career level, minimum pay, locations (city or ZIP code) and distance, and how strong a fit must be before we email you.
- Results: what we derive from your résumé to compare it with jobs, your fit scores and requirement-by-requirement grades, and which jobs we showed or emailed you.
- Your activity: how you use JobVega, such as the features and pages you use, jobs you open, save, dismiss or rate, feedback you give, settings changes, links you click in our emails, requests made by apps you connect, and conversations with an AI assistant if we offer one.
- Your account’s plan and usage: the plan and features your account has, how much of its usage limits you have used, and which apps you have connected.
- Waitlist and support: what you enter on the waitlist form and messages you send us.
- Technical data: IP address, browser and device type, pages visited, referring page, approximate location (country or region) and timestamps.
Please leave sensitive details off your résumé. We do not need your Social Security number, date of birth, photo, ID or bank details, health information, or information about your race, religion or similar characteristics. If your résumé mentions work authorization or citizenship, we use it only to grade jobs for you. We exclude it from training, and we do not use it to determine your nationality.
Accounts for coaching clients. A career coach may create an account for a client and upload the client’s résumé, but only with the client’s written permission for the uses this policy describes, including training. If you are such a client, this policy applies to your information, and you can contact us directly to see, correct or delete it.
We also collect public job postings from employers’ career sites; see People named in job postings.
How we use information
We use your information to run JobVega for you and to make its grading more accurate.
- To provide JobVega: apply your plan and its usage limits, analyze your résumé, screen and grade new jobs against it and your preferences, rank and explain the results, send the alerts you set up and service messages, and answer support requests. Where your plan includes automatic analysis, we also grade the ungraded jobs most likely to fit you without your asking, each time new jobs arrive; it is on by default, counts toward the same analysis limits as the jobs you choose, and you can change or turn it off in your account settings. We may also send waitlist invitations and occasional product news, which you can unsubscribe from at any time.
- To train and improve our models: we use your résumé, preferences, results and activity to train, test and improve the models that power JobVega, including language models, models personal to your account, and an AI assistant if we offer one. This is part of how JobVega works and applies to every account; you confirm that you understand it when you create your account. Before we train language models on résumé text, we remove names and contact details.
- To understand and improve JobVega: analyze how people use JobVega and its features, to fix problems, measure what works and decide what to build.
- Human review: authorized people working on JobVega, bound by confidentiality, may review résumés, results and feedback to check and improve quality.
- Ads and sponsored jobs: to show ads or sponsored job listings in JobVega, clearly labeled, that match your preferences.
- Safety and legal: to secure accounts, prevent fraud and abuse, fix problems, comply with the law and enforce our terms.
Our models are used only for JobVega. We do not sell or license them, except as part of a transfer of JobVega described below, and we do not use your information to train models for anyone else. We will ask for your consent before using it to train models for any other purpose.
What we do not do
- We do not sell your personal information, and advertisers never receive your résumé, results or activity in JobVega.
- We do not share your résumé or activity with employers or recruiters, including your current employer, unless you explicitly ask us to. Some of our service providers are also employers; they handle your data only as our vendors, under contract.
- We do not apply to jobs for you or send your résumé to any employer, recruiter or job site unless you explicitly ask us to.
Who we share information with
We share personal information only with service providers that help us run JobVega and in the few cases below. We never sell it.
Service providers. We use providers for:
- AI models that read résumés and job postings, grade jobs and compare them with résumés;
- hosting, databases and storage;
- sign-in, account management and security;
- email delivery;
- analytics, error tracking and quality monitoring;
- waitlist forms and support email.
They may use your information only to provide their services to us, and they must protect it. Our AI providers process it through paid business services whose terms do not allow them to use it to train their own models; they may keep it for a limited period, typically about 30 days, to detect abuse, or longer if the law requires.
Other sharing
- The law: when we believe in good faith that the law requires it, such as a valid subpoena or court order, or to protect someone’s safety or our rights.
- A business transfer: if JobVega is sold, merged or transferred, your information may go to the new owner. It stays subject to this policy, and we will tell you before a different policy applies.
- At your direction: for example, when you open an employer’s job page. What you then give the employer is covered by its own privacy policy.
- Apps you connect: if you connect an AI app or other service to your account, we share with it the information it requests and you allow. It is not our service provider: its provider handles that information under its own terms and privacy policy, not ours. You can disconnect an app in your account settings at any time.
- Analytics and advertising partners: if we use them, they may collect device and usage data, not your résumé, through cookies or similar technology, as described in Cookies, analytics and tracking.
We do not share personal information with third parties for their own marketing.
Cookies, analytics and tracking
Today, we use cookies only to sign you in and keep your account secure, our site analytics use no cookies and do not follow you across other websites, and we have no advertising or cross-site tracking partners. If we add third-party analytics or advertising tools, we will update this section before they go live and ask for your consent where the law requires.
Our emails contain no tracking pixels. We record which links you click in them, to improve your alerts. If you sign in with another account, such as Google, that provider learns that you signed in to JobVega.
Do Not Track and Global Privacy Control. Because we do not track you across other websites or sell or share your information for advertising, JobVega works the same whether or not your browser sends these signals. If that ever changes, we will honor Global Privacy Control as an opt-out and update this policy first.
Keeping and deleting information
We keep your information while you have an account and delete it within 30 days after you delete your account, except as listed below.
- Deleting your account: we delete your account, résumé, preferences, results and activity within 30 days, including from our training and test sets and any models personal to you. Copies in backups and logs expire within a further 30 days. Our AI providers delete their copies under their own terms.
- Models already trained: shared models trained before you deleted your account hold statistical patterns learned from many users’ data, not your résumé as a record, and are not designed to reproduce résumés. We replace them with models trained without your data the next time we retrain them.
- A replaced résumé: when you upload a new résumé, we delete the old one and the data derived from it within 30 days, including from our training and test sets. Backup copies expire within a further 30 days.
- Inactive accounts: if you do not sign in or click a link in one of our emails for 24 months, we email you. If you do not respond within 30 days, we delete the account as described above.
- Activity records: we keep detailed records of how you use JobVega only as long as we need them to run the service, apply usage limits, keep it secure and understand how it is used. We then delete them or reduce them to statistics that cannot identify you.
- Waitlist and support: waitlist sign-ups for up to 12 months, or until you create an account or ask us to remove you; support messages for up to 2 years.
- Records we must keep: a record of privacy requests for 2 years, and our unsubscribe list for as long as we send emails, so we never email an address that opted out; and, if we close an account for misuse, its email address and a record of the misuse for 2 years, to enforce the closure.
We may keep aggregate statistics that cannot identify you. If JobVega shuts down without being transferred, we delete all user data within 90 days.
Your choices
You can see, correct, download and delete your information.
- See and correct: upload a new résumé or edit your preferences in the app; email us about anything else.
- Get a copy: email us and we will provide your résumé, preferences, results and activity as a download.
- Delete: use Delete account in the app’s settings, or email us.
- Connected apps: disconnect any app you have connected in your account settings.
- Automatic analysis: turn it off, or change how many jobs it grades a day, in your account settings.
- Email: change your alert settings, or use the unsubscribe link in any email. We still send essential messages, such as security notices.
Email legal@jobvega.com from your account’s address; otherwise we will ask you to confirm the request from that address. If a coach created your account, we will verify your request in another reasonable way. We complete requests within 45 days and will not treat you differently for making one.
Training. Training on résumés and results is how JobVega’s grading gets better for everyone, so it applies to every account. If you would prefer that your information not be used this way, you can delete your account at any time, and we will remove your data from our training and test sets as described above.
Security
We use reasonable safeguards, including encryption in transit and at rest, and we limit access to people who need it. No system is perfectly secure. If a breach affects your personal information, we will notify you as the law requires.
Age limit
JobVega is only for people 18 or older; we ask you to confirm your age when you sign up. If we learn we have information from someone under 18, we delete it.
People named in job postings
We collect public job postings from employers’ career sites and use them to show and grade jobs and to train our models. Some postings include a recruiter’s or hiring manager’s name or work contact details. To have your details removed, or for an employer to ask us to stop showing its postings, email legal@jobvega.com.
Where JobVega operates
JobVega is run from California for people in the United States who are looking for jobs. We store your information in the United States; some service providers may process it in other countries. JobVega is not directed to people outside the United States.
Changes to this policy
We post changes here with a new “Last updated” date. For material changes, we email account holders at least 30 days before they take effect, unless the law or an urgent security need requires a faster change. We will not use information we already have in a materially different way without your consent.
Contact
Andreas Kurt Pursche
jobvega.com
3277 S White Rd #418
San Jose, CA 95148
United States
Privacy requests: legal@jobvega.com
Help and security issues: support@jobvega.com